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Stories of Impact

Navigating the Complexities of Merging Two CRM Systems & Data Sets

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Our Story

At Pioneer, we have a proven track record of supporting organizations through the complexities of a merger. Because of that, we were recently charged with helping one of our clients in the governance, risk, and compliance consulting space align processes, data, and systems, to establish a unified CRM system and data model as the single source of truth.

Our Proven Approach

To overcome these challenges, we took the following steps:

  • Evaluated both organizations’ tech stacks.
  • Created a roadmap and recommendations for consolidation.
  • Devised technology-enabled process optimizations.
  • Identified opportunities to enhance gross margin.
  • Partnered with the business and IT to develop optimal practices and processes.
  • Leveraged best practices from both entities for a best-of-breed sales tech stack.

Remarkable Results

Our efforts delivered significant outcomes, including:

  • Streamlined operations through consistent processes and automated project templates.
  • Quickly and effectively consolidated data across systems without creating additional technical debt from inaccurate historic data.
  • Improved efficiency and reduced bottlenecks in the contracting process.
  • Improved market competitiveness by alignment and harmonizing product offerings.
  • Orchestrated seamless cutover that ensured minimal abrasion to the sales and operations team.
  • Achieved $2 million in sales within 2 weeks by equipping the sales team with integrated tools and systems that were seamlessly deployed.
  • Developed intuitive dashboards and reporting capabilities to facilitate data-driven decision-making quickly after the merger announcement.

Are You Ready For Adventure?

If you have unmet milestones, a business vision in your back pocket, or a game plan with no idea how to implement it, let's talk.